Aerodynamics is Our business
infoTerms and conditions of sale on Premier Aerodynamics
Purchases made on PremierAerodynamics.com (the “Site”) are regulated by the following Terms & Conditions (the “Conditions”).
By clicking on the “accept” button, the user accepts the Conditions without any limitations or reservations.
The site belongs to Premier Aerodynamics Subject to management and coordination.
1. Services offered by the site
1.1 The Website provides aerodynamics instruments and services and educational products (collectively referred to as the “Services”). Unless specified otherwise, these Conditions apply to all Services offered by Premier Aerodynamics, where compatible. The provision of Services may be entrusted by Premier Aerodynamics to third-party subcontractors or subsuppliers.
1.2 Only purchases of Services made by Users as individuals will be subject to the consumer law in force in the country of the User’s place of residence or legal domicile. The sale of some instruments are restricted to some regions only. If you happen to purchase an instrument that cannot be sold in your region, a refund will be issued. The refund will processed through the same payment method you used.
1.3 All final product prices displayed on the Website are given in US Dollars, and the relevant taxes will be added at the checkout stage depending on the country or registration type. The prices of the Services are subject to periodic changes and variations. Shipping costs are considered to be included in the price for certain Products and offers. For all other Products, shipping costs are to be paid by the User.
2. Product selection and purchasing method
2.1 The information and details given on the Website should not be considered as offers: they are simply an invitation to Users to do business by sending purchase orders. The proposal to purchase Products is formulated by the User at the moment the order form is sent in electronic format at the end of the procedure provided by the Website and described below.
2.2 After being authenticated, the User will be able to proceed with the selection of Products as described in the appropriate sections, by selecting them individually and adding the required quantity to the cart. Some images may be provided for information purposes only and may differ from the appearance of the delivered Product.
2.3 After selecting the desired items, an order checkout screen will be displayed showing the costs and total order value for all the Products and/or Services selected.
2.4 Once the order has been sent, the User will receive an order confirmation that describes the type of Products ordered, the price of each Product, the corresponding taxes, the shipping costs and the payment method chosen. The contract is considered concluded and binding when Premier Aerodynamics sends the order confirmation to the User at the email address s/he provided when registering on the Website.
2.5 Premier Aerodynamics reserves the right, at its sole discretion, to refuse any order. The reasons for this may include (without limitation):
- the information provided by the User when filling in the order form being incomplete or incorrect;
- the User not meeting the requirements for the terms of payment;
- the Products ordered not being available.
In the examples listed above, Premier Aerodynamics will inform the User by email that the order proposal was not accepted (in full or in part), specifying the reasons for the non-acceptance, and that the contract was not therefore concluded. In this case, Premier Aerodynamics will reimburse to the User any sums the User has already paid minus any banking and processing fees.
2.6 The contract will be archived, with access provided to the User.
3. Payments and uploading of content
3.1 Users can purchase Services online and make payments using the payment methods indicated on the Website, by following the instructions provided for their chosen payment method.
The information required for payment will be forwarded using cryptographic protocols to the payment institution entrusted by Premier Aerodynamics with the processing of remote electronic payments, without any third party being able to access the information. Payments must be made in advance, and only then will the user's selected item(s) be sent for fulfilment.
3.2 The invoice will be made available to the User in a dedicated section of the My Account area: it is the responsibility of the User to access this area, print the document and store it in accordance with applicable legislation.
4. Delivery and shipping times
7.1 The Services are only available for delivery within the region Premier Aerodynamics specifies and is subject to change.
7.2 The Products will be delivered on the dates specifed during ordering - NOTE: due to the ongoing pandemic, shipping times may be extended, and without notice, which are outside of the control of Premier Aerodynamics.
7.3 As the sales process also involves shipping, the delivery times provide an indication only and are not guaranteed since, regardless of the payment made by the User, they depend on the delivery performance of third parties, such as couriers, and are calculated from the completion of the order, which may be impacted by the pandemic. Delivery dates are valid for most parts of any given country. Islands and more remote areas could require two or more additional working days.
7.4 The order will not be considered complete until the moment the corresponding payment has been made.
If an order is cancelled for reasons attributable to the User, Pixartprinting will apply a penalty of USD 34.00 to cover the administration costs incurred in handling the order.
7.5 Notwithstanding that set out in paragraph 7.3 above, shipping and delivery will be carried out within the times selected when ordering on the condition that the purchase order is completed by 18:00 CET of the same day, or 10:00 CET for 24-hour delivery plus 5 working days. Files or payment confirmation received after 18:30/10:00 CET will be considered to have been sent on the following working day.
Deliveries cannot be made to trade fairs.
Working days (also known as "Business Days") are classed as Monday to Friday except for New Year’s Day, 6 January, 25 April, 1 May, 2 June, 15 August, 1 November, 8 December, Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve, Good Friday, Easter Sunday, and Easter Monday.
7.6 Under no circumstance will Premier Aerodynamics be held liable for any damages caused by a late delivery, which is carried out by couriers that are third parties external to Premier Aerodynamics.
7.7 Risks relating to Products are passed to the User at the moment the Products are handed over to the courier.
8. Right of withdrawal
8.1 Users qualifying as consumers have the right to withdraw from the contract, without penalties and without giving a reason, no later than 14 days after receiving the Products (or, in the case of multiple goods ordered through a single Order and delivered separately, after the day on which the User or a third party designated by the user, other than the courier, takes physical possession of the final goods).
8.2 To exercise their right of withdrawal, the User must, before the deadline set out in the previous paragraph, inform Premier Aerodynamics of their decision by sending a written communication to the following address:
Premier Aerodynamics with sole shareholder, with headquarters at Veikou 64, Athens, Greece, 117 42.
within 14 days of receiving the Products.
This communication may be sent by post, email (info@PremierAerodynamics.com).
8.3 When exercising their right of withdrawal, the User must return the Products received to Premier Aerodynamics, ensuring they reach its headquarters at the address given above, without undue delay and in any case within 14 days of communicating their decision to withdraw from the contract; this deadline will be considered to have been met if the Products are sent by the User before the 14 days elapse.
8.4 The cost of returning the Products shall be borne by the User.
8.5 The User must return the Products in an undamaged state. The Products must be carefully packaged to prevent the original packaging being damaged, written on or having labels affixed to it. The consumer is liable for any reduction in value of the goods resulting from any handling of the goods other than that required to establish their nature, characteristics or functioning.
8.6 When the right of withdrawal is exercised in compliance with the instructions above, Premier Aerodynamics will, within 14 days of receiving the notice of withdrawal, refund the User all payments received relating to the order minus a USD 67.00 administration and production fee, using the same payment method used by the User for the initial transaction, where this reimbursement does not lead to the User accruing additional costs; however, Premier Aerodynamics may withhold the reimbursement until it has received the goods or until the User has proven that they have sent the goods back, whichever situation occurs first.
8.7 Premier Aerodynamics hereby informs Users that the right of withdrawal excludes all Products and goods that are made custom.
9. Disclaimer - product defects
9.1 Premier Aerodynamics will not be held liable by Users for damages of any kind, whether direct or indirect, deriving from possible errors, of any type, in the production of the ordered product(s)/service(s), except in the case of wilful misconduct or gross negligence.
In the event of production errors not attributable to the User or delivery of a defective or damaged product, Premier Aerodynamics will be obliged to carry out fix or replace the item, at Premier Aerodynamics's discretion..
Users that qualify as consumers can ask Premier Aerodynamics, within the time limit set out by the applicable consumers’ law, to provide the remedies provided for by the Consumer Code for any defects in the Products existing at the time the goods are delivered.
9.2 Upon delivery, the User must thoroughly examine the products received. Any defects in the delivered items, or defects in the material’s packaging not attributable to the User must be reported immediately to the courier or to Customer Services. The items must be accepted with a signature, which is subject to verification. The User must then lodge a complaint through info@PremierAerodynamics.com, making sure to attach photographic evidence where requested, within 8 days of the delivery of the materials.
Premier Aerodynamics will do its best to respond to any complaints received within one day.
10. Applicable law, jurisdiction and competent court Alternative dispute resolution.
10.1 These Terms and Conditions and the orders placed under them are governed by Greek law. For purchases made by Users that can be defined as consumers, the consumer law in force in the User’s place of residence or legal domicile shall apply.
10.2 All disputes regarding the interpretation and/or implementation of these Terms and Conditions fall under the exclusive jurisdiction of:
- the court of Athens (Greece)
10.3 Consumers resident in the European Union should be aware that the European Commission has launched an online platform that provides an alternative dispute resolution tool. This tool can be used by European consumers to resolve any dispute concerning and/or deriving from sales contracts of goods and services drawn up online without requiring court proceedings. As a result, and notwithstanding that set out above in this section, Customers making purchases as consumers may use this platform to resolve any dispute arising from the online contract drawn up with Premier Aerodynamics. The platform is available at the following link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=EN.
10.4 All of Premier Aerodynamics' instruments and services are strictly for aerodynamic research purposes only.
11. Contact details
11.1 For further information and assistance regarding the Website, making purchases through the Website or Orders, users may contact Premier Aerodynamics through its Customer Service department in the following way info@PremierAerodynamics.com.
In the even that any entry in these terms and conditions do not hold up in a court of law, the other entries will not be affected and are still in effect.
Rev. 2 - 01/10/2022
